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  • ABOUT US
  • PAYMENTS
  • SHIPPING
  • ORDER TRACKING
  • CANCELLATION & RETURNS


Greetings from Catholic Liturgicals !!


We Thank you all for giving us a chance to serve you and recommending us to your friends, family & colleagues. We hope most of you who are here are repeat customers and would have had a good international buying experience from us. We continue to make high quality products at the best economical and realistic price. With your recommendations we now we have more than 14000 customers across the globe in 52 countries.


We are the manufacturer of all the Garment/ Fabric products listed in our storefront. All the Designs and Colors used are as per the Liturgy. We make Chasubles and other Church related items for Syrian Catholic, Anglican, Latin Catholic, Russian/ Greek Orthodox, Liberal Catholic , etc...


We are a Government of India Registered proprietorship firm under Small Scale Industries. We discourage Child Labour and follow international employment guidelines and our Employees are amongst the top paid in the domestic market.


We source our fabric and other raw materials directly from the manufacturers and thanks to the Government policies there is no Tax on textile raw materials in India. This helps us to keep our prices low.


We are Paypal verified and your payment is automatically protected by Paypal's Buyer protection policy. You can securely pay with your Credit/ Debit/ Check/ Paypal funds securely through Paypal's secured payment gateway. You can also pay us by Western Union, Money Gram or Bank Wire Transfer.


In our eShop, you can find Gothic & Traditional mass vestments in many Styles & designs and all at the very best price you can find.


We would invite you to browse through our eShop categories for products like Albs, Antependium, Altar Linens, Candle Stands, Chalice, Ciborium, Chalice Veils, Chasubles, Cincture, Clerical Shirts, Copes, Communion Bells, Dalmatics, Holy Water Sprinklers, Stoles, Humeral Veils, Offertory collection Bags, Communion Pyx, Rosaries, Surplices, Thurible & Boats, and other Catholic Church related Items.


Please feel free to send us your designs and get a quote from us.

Your suggestions and feedbacks are always welcome.


With Kind Regards

Franklin R Alphonse
Proprietor Catholic Liturgicals

 


PAYMENT OPTIONS

We accept payments via Online and Offline modes. We have provided you options to choose your mode of payment in the checkout pages.


Online Modes


Currently we accept online payments via Paypal Payment Gateway.

   1. Paypal - If you have an account with Paypal, you can securely pay with your Credit/ Debit/ Check/ Paypal funds securely through Paypal's secured payment gateway.
   2. Credit/ Debit Cards - If you do not have a paypal account, you can still pay online using your credit / debit cards without creating an account with paypal. All payments will be processed by Paypals Payment Gateway.


Offline Modes


If you do not have online you can still pay us with:

   1. Western Union - Western Union has more than 500,000 Agent locations in over 200 countries and territories. Western Union has tied up with Government of India run Post offices and Nationalised Banks and so we can assure you Western Union is safe to send money. With western Union you can
      a. Send money worldwide in minutes using your local currency.
      b. Use cash at an Agent location or your Visa┬« or MasterCard┬« online at Western Union Website
      c. Pay out usually in local currency

   2. Money Gram - Money Gram also works like Western Union and have tied up with Government of India run Post offices and Nationalised Banks.

   3. Bank Wire Transfer - Please note this option is not same as Bank Transfer which is applicable only within the European Nations. This option is for International Wire transfer from your local bank directly to our bank in your local currency.


Process for Western Union/ Money Gram


Once you place an order with Western Union/ Money Gram payment option,
      a. We will email you necessary details for the transfer and the exchange rate within 24 hrs.
      b. Provide the details to the agent at Western Union/ Moneygram and fill up an application for transfer.
      c. In the application, you need to mention the purpose of remittance - "Cross Border purchase of Goods".
      d. They will do the transfer and provide you with a receipt and confirmation number.
      e. Please verify that all the details in the receipt are correct.
      f. Email us the confirmation number.
      g. We can receive the payment instantly at a branch nearby.

Process for Bank Wire Transfer


Once you place an order with Bank transfer option,
      a. We will email you necessary details for wire transfer and the exchange rate within 24 hrs.
      b. You can give the details to your local bank and fill up an application for wire transfer.
      c. In the application, you need to mention the purpose of remittance - "Cross Border purchase of Goods".
      d. Bank will do the wire transfer and provide you with a receipt with confirmation number.
      e. Please verify that all the details in the receipt are correct.
      f. Email us the confirmation number.


IMPORTANT


If you place an order via offline payment mode and we do not receive the confirmation number in our system within 15 days from the date of order, system will automatically delete the order.

SHIPPING POLICY

Our policy is to ship your orders as quickly as humanly possible


Order Processing & Shipping Time


Our order processing time is normally within 48 hrs.


e.g. - If you purchase on the 10th, your item will be packed and kept ready of shipment on the 11th and will be shipped on the 12th.
Request all to kindly keep in mind the time difference across the globe. If it is 6:30 am on the 10th in the United States it will be 6 pm for us over here and we will be able to see your order only on 11th morning.


Order Processing time depends on the product "Availability". We keep stock of most of the regular items, however it is difficult to keep all models of the products in stock. If the Product is available in stock it will be shipped within 48 hrs. However if the product is not readily available, we have to make them. Depending on the model and embroidery design, it will take us additional 2-8 business days to make them before they are shipped out. With out steamlined production capacity and well experienced tailors, we make about 40 vestments a day.


Shipping Carriers & Delivery Time


We use the following carriers to deliver your orders:

  • FedEx - International Priority Service (normally deliver within 2-4 business days)
  • India Post - EMS Service (normally deliver within 6-12 business days)
  • India Post - Registered Mail Service (normally deliver within 12-24 business days)

  • India Post is a Government of India undertaken unit and orders shipped through India Post will be delivered by your local Post Office. Additionally, please note that delivery time is also based on "business" days (all the shipping carriers are closed on holidays)


    Free Shipping Offers


    Free shipping offers are available on shipments, based on the order value. These offers are available as coupons in your account page.


    Shipping Charges


    Shipping costs are calculated on the website automatically during Checkout based on the weight of your products you are purchasing, and the delivery location. Before the final checkout page you will have the option to choose from the various carriers availble along with the cost of shipping, and you will have a chance to not place your order if you decide not to. The shipping charges displayed on the checkout pages are the actual charges that the shipping carrier charges us and we do not "profit" from shipping.


    Rush Shipping


    If you are looking for delivery within 48 hrs, we would request you to look for the products somewhere else. All international shipments take atleast 2 working days for delivery. We cannot guarantee delivery within 2 working days, as there might be customs delay or delay caused by natural calamities.


    Back Orders


    If an product goes on back order we will ship you the part of your order that is in stock. When the product becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.



    ORDER TRACKING

    Once the order is shipped, we update the reference number in our systems. You will receive an email with the mode of shipment, shipment address, reference number and tracking link (if available for the carrier).


    You can also see the shipping details on the "My Accounts" page after you log in.


    Please note Register Mails cannot be tracked online in some countries.




    ORDER CANCELLATIONS, RETURNS, REFUNDS & EXCHANGE POLICY

    Order Cancellations


    For offline payment options - Please note that the order will be cancelled automatically by the system if payment is not received within 15 days of order date.


    You can cancel/ modify the order any time before the order is shipped. Please contact us via email with clear reasons/ instructions to cancel/ modify an order.


    Please note that Custom Orders cannot be cancelled and Orders cannot be cancelled once they are shipped.


    Returns


    Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must notify us about the return of the product within 48 hrs of delivery. We strongly suggest you to open and check the products in the order as soon as you receive them.


    Products that has been worn, used, or altered will not be accepted for return or exchange.


    Exchanges


    You can return the product within 7 days after delivery if it is in its original unused condition. You may exchange your product for a different size or color or model of a similar product. You will not be subjected to a restocking fee, however you will have to pay return shipping. Request you to send the exchange product though a reputed shipping carrier along with tracking number.


    Refunds


    All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping charges that you paid while placing the order.